Mohammadreza Amiresmaili; Leila Zarei; Elaheh Sheibani; Azimeh Arabpur
Volume 10, Issue 1 , May 2014, , Pages 3-15
Abstract
Introduction: Evaluation of hospital information system (HIS) is a complex endeavor, in which allhuman, technical and organizational aspects should be considered. This study aimed to develop indicatorsfor HIS evaluation.Methods: Present qualitative study was carried out through a cross-sectional method ...
Read More
Introduction: Evaluation of hospital information system (HIS) is a complex endeavor, in which allhuman, technical and organizational aspects should be considered. This study aimed to develop indicatorsfor HIS evaluation.Methods: Present qualitative study was carried out through a cross-sectional method in 2012 in Kermanprovince, Iran, using Delphi technique. Given the objectives of this study, three independent phases wereperformed including literature review, providing draft indicators for HIS evaluation and reachingconsensus. Required data were obtained through interviews and designed forms. Twenty-three expertscomposed the study population in interview and reaching consensus phases. Validity and reliability wereconfirmed through content validity and test-retest method, respectively. Data were analyzed usingdescriptive statistics.Results: Final set of indicators for HIS evaluation consisted of ninety-one indicators under 8 main topics,i.e. technical quality, software quality, architecture and interface quality, vendor quality, after-sale servicesquality, workflow support quality, support department, outcome quality and HIS cost.Conclusion: Given the complexity of information system evaluation, all human, technical andorganizational aspects have to be taken into account in any evaluation. Proposed indicators provide thepossibility of comprehensive evaluation of HIS.
